SUPPORT CENTER
How can we
help today?
A few gentle answers for getting the most out of Hydro Homies.
Common questions
How do I log a drink?+
From Today, choose a quick-add amount for water or tap the add button to select a beverage and amount. Your progress updates right away. You can edit a recent entry from the timeline if you need to.
How do I change my daily goal?+
Open Settings, then Goal & Units. Your goal is an editable personal preference—not medical guidance—so you can adjust it whenever it no longer fits your day.
How do reminders work?+
In Settings, open Reminders to choose scheduled or interval reminders, your quiet hours, and which days they run. You can use the app without reminders at any time.
What are Homies?+
Homies are your friendly beach crew. Choose one active Homie at a time from the Homies tab; switching is instant and does not affect your drink history.
How do I restore a purchase?+
Open Settings, choose Purchases, then Restore Purchases. Make sure you are signed in with the same Apple Account used for the original purchase. If it still does not appear, contact support with your receipt or order details.
The app is not updating or something feels off. What should I try?+
First, fully close and reopen Hydro Homies. Check that iOS is up to date, then restart your iPhone if needed. If the issue continues, send us the steps that led to it along with your iOS version and app version—we’ll take it from there.
STILL NEED A HAND?
Send a note to the crew.
We’re happy to help with a bug, billing question, or anything that has you stuck.
hello@example.com →To help us investigate, include your iOS version, Hydro Homies app version, and a short description of what happened. Please don’t include sensitive health details.